What is ENGAGE?

Many banks are still stuck in the past. It’s time to break free and enter the customer-first era. At Backbase ENGAGE, our annual conference, you’ll find out how to re-architect around your customers and members – positioning your financial institution for success in an ever-changing market.

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Speakers

Innovators from the banking sector and beyond.

Agenda

Stay tuned – we’ll announce more impactful sessions, innovative speakers, and critical insights soon.

Regions
Dates

09:00 - 09:30 CET

Add to calendar 18-10-2022 09:00 18-10-2022 09:30 Europe/Amsterdam 2022 opening keynote We live in the customer-first era, and financial institutions need to get with the times. In this opening keynote, Backbase Founder and CEO Jouk Pleiter will kick off ENGAGE by sharing his vision and our progress in building the future of Engagement Banking.

2022 opening keynote

We live in the customer-first era, and financial institutions need to get with the times. In this opening keynote, Backbase Founder and CEO Jouk Pleiter will kick off ENGAGE by sharing his vision and our progress in building the future of Engagement Banking.


Keynote

Jouk Pleiter
CEO and Founder

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09:30 - 10:15 CET

Add to calendar 10-11-2021 09:30 10-11-2021 10:15 Europe/Amsterdam Shaping the future of engagement banking In this session, Chief Product Officer Karan Oberoi will explore Backbase’s mission: to create seamless journeys that power the full customer lifecycle, all orchestrated by a unified platform.

Shaping the future of engagement banking

In this session, Chief Product Officer Karan Oberoi will explore Backbase’s mission: to create seamless journeys that power the full customer lifecycle, all orchestrated by a unified platform.


Keynote

Karan Oberoi
Chief Product Officer

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10:15 - 10:45 CET

Add to calendar 10-11-2021 10:15 10-11-2021 10:45 Europe/Amsterdam Re-architecting banking around the customer In this session, Backbase Chief Technology Officer Thomas Fuss will analyze the future-proof technology that enables financial institutions to put customers at the heart of their business.

Re-architecting banking around the customer

In this session, Backbase Chief Technology Officer Thomas Fuss will analyze the future-proof technology that enables financial institutions to put customers at the heart of their business.


Keynote

Thomas Fuss
Chief Technology Officer

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10:45 - 11:45 CET

Add to calendar 10-11-2021 10:45 10-11-2021 11:45 Europe/Amsterdam The platformification of banking In this session, Backbase’s Jouk Pleiter and Roland Booijen will discuss Banking-as-a-Platform – the opportunity, the technology, and the ecosystem of partners that make it a reality.

The platformification of banking

In this session, Backbase’s Jouk Pleiter and Roland Booijen will discuss Banking-as-a-Platform – the opportunity, the technology, and the ecosystem of partners that make it a reality.


Keynote

Jouk Pleiter
CEO and Founder

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10:15 - 10:15 CET

Add to calendar 10-11-2021 10:15 10-11-2021 10:15 Europe/Amsterdam Achieving predictable execution Most digital transformation projects fail to deliver real results, let alone on time and on budget. But in this session, you’ll learn how to beat these odds with lessons learned from Backbase customers and key success factors to achieve a predictable implementation.

Achieving predictable execution

Most digital transformation projects fail to deliver real results, let alone on time and on budget. But in this session, you’ll learn how to beat these odds with lessons learned from Backbase customers and key success factors to achieve a predictable implementation.


Keynote

Heidi Custers
Digital Transformation Director

Thijs Delen
Vice President of Customer Success

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12:00 - 12:00 CET

Add to calendar 10-11-2021 12:00 10-11-2021 12:00 Europe/Amsterdam Engagement Banking: the next frontier in business banking In this interactive session, our product leaders will show you how Backbase supports business banks at every stage of their customer lifecycle, from opening accounts to upselling loans. With exciting demos and inspiring customer stories, this session is one you won’t want to miss.

Engagement Banking: the next frontier in business banking

In this interactive session, our product leaders will show you how Backbase supports business banks at every stage of their customer lifecycle, from opening accounts to upselling loans. With exciting demos and inspiring customer stories, this session is one you won’t want to miss.


Keynote

Jarno van Hurne
Product Director

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12:05 - 12:05 CET

Add to calendar 10-11-2021 12:05 10-11-2021 12:05 Europe/Amsterdam Hybrid advisory: the future of Wealth Management Discover the key role that hybrid advisory plays in the platform era and how private banks can capitalize on it. Through real-life customer cases and informative demos, we’ll demonstrate how Backbase gives you the tools you need for every stage of the customer lifecycle.

Hybrid advisory: the future of Wealth Management

Discover the key role that hybrid advisory plays in the platform era and how private banks can capitalize on it. Through real-life customer cases and informative demos, we’ll demonstrate how Backbase gives you the tools you need for every stage of the customer lifecycle.


Keynote

Niel Maartens
Product Manager

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10:15 - 10:15 CET

Add to calendar 10-11-2021 10:15 10-11-2021 10:15 Europe/Amsterdam Financial wellness: leveraging customer data to deliver better Retail Banking insights Join this session to explore why financial wellness is gaining momentum in the post-pandemic world. You’ll also find out why Retail Banks must enrich their customer experience with data-led insights to stay ahead of their competition. All this, plus lessons learned from our customers, exciting product demos, and so much more.

Financial wellness: leveraging customer data to deliver better Retail Banking insights

Join this session to explore why financial wellness is gaining momentum in the post-pandemic world. You’ll also find out why Retail Banks must enrich their customer experience with data-led insights to stay ahead of their competition. All this, plus lessons learned from our customers, exciting product demos, and so much more.


Keynote

Rachael Lord
Product Director

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10:15 - 10:15 CET

Add to calendar 10-11-2021 10:15 10-11-2021 10:15 Europe/Amsterdam Credit unions: elevating the member experience Come join the conversation about how credit unions can achieve the perfect balance of digital and personal, leveraging future-proof technology to elevate the member experience. This interactive session will combine insights from Backbase with real-life stories from credit unions across the United States, so don’t miss out.

Credit unions: elevating the member experience

Come join the conversation about how credit unions can achieve the perfect balance of digital and personal, leveraging future-proof technology to elevate the member experience. This interactive session will combine insights from Backbase with real-life stories from credit unions across the United States, so don’t miss out.


Keynote

Robert Soetens
Product Director

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10:15 - 10:15 CET

Add to calendar 10-11-2021 10:15 10-11-2021 10:15 Europe/Amsterdam Maximizing the value of your digital transformation In this insight-packed session, our expert Value Consultants will share practical tips on constructing a roadmap that gives you the fastest time to business value – including building your business case, defining what to build first, and measuring the ROI.

Maximizing the value of your digital transformation

In this insight-packed session, our expert Value Consultants will share practical tips on constructing a roadmap that gives you the fastest time to business value – including building your business case, defining what to build first, and measuring the ROI.


Keynote

Mayur Vichare
Head of Strategy Consulting

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10:15 - 10:15 CET

Add to calendar 10-11-2021 10:15 10-11-2021 10:15 Europe/Amsterdam Re-architecting banking: the technology choices that empower change Learn from our technology experts as they address the critical technology and architecture choices that bank CTOs and architects must make to future-proof their operations, including where to build and where to buy, how to leverage the cloud, integrating with fintechs, and developing digital talent.

Re-architecting banking: the technology choices that empower change

Learn from our technology experts as they address the critical technology and architecture choices that bank CTOs and architects must make to future-proof their operations, including where to build and where to buy, how to leverage the cloud, integrating with fintechs, and developing digital talent.


Keynote

Greg Fahy
Senior Vice President of Technology

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10:15 - 10:15 CET

Add to calendar 10-11-2021 10:15 10-11-2021 10:15 Europe/Amsterdam The power of two: Backbase and Microsoft Cloud for Financial Services In this collaborative session, our experts will explain how financial institutions can combine the Backbase Engagement Banking Platform and Microsoft Cloud for Financial Services to future-proof their operating model and develop innovative solutions that leverage Microsoft Dynamics, Teams, and more.

The power of two: Backbase and Microsoft Cloud for Financial Services

In this collaborative session, our experts will explain how financial institutions can combine the Backbase Engagement Banking Platform and Microsoft Cloud for Financial Services to future-proof their operating model and develop innovative solutions that leverage Microsoft Dynamics, Teams, and more.


Keynote

Elliott Haralambous
Global Ecosystems Director

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Why should you attend?

Join us at ENGAGE 2022 to discover the future of banking and learn how you can adapt to an ever-changing market.


Visionary keynotes
from industry experts, including our partners and customers.


Hands-on workshops
to help you deliver exceptional customer journeys.


Customer testimonials
to demonstrate how Backbase can help you exceed your digital goals.


Networking opportunities
with hundreds of the industry’s best and brightest.

A special thanks to our partner

Register now for
ENGAGE 2022

Spaces are limited, so be sure to fill in this form to request a seat. Our team will review your information and get back to you shortly.
We look forward to breaking free from the old ways of banking – together.

If you need an invitation letter to request a visa, please contact us at [email protected].

Or download the justification letter.


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Location

Beurs van Berlage
Damrak 243
1012 ZJ Amsterdam
The Netherlands