ENGAGE 2022:
break free from the old ways of banking

We live in the customer-first era, and financial institutions need to get with the times. In this opening keynote, Backbase Founder and CEO Jouk Pleiter will kick off ENGAGE by sharing his vision and our progress in building the future of Engagement Banking.

Jouk Pleiter
CEO and Founder

In this session, Chief Product Officer Karan Oberoi will explore Backbase’s mission: to create seamless journeys that power the full customer lifecycle, all orchestrated by a unified platform.

Karan Oberoi
Chief Product Officer

In this session, Backbase Chief Technology Officer Thomas Fuss will analyze the future-proof technology that enables financial institutions to put customers at the heart of their business.

Thomas Fuss
Chief Technology Officer

In this session, Backbase’s Jouk Pleiter and Roland Booijen will discuss Banking-as-a-Platform – the opportunity, the technology, and the ecosystem of partners that make it a reality.

Jouk Pleiter
CEO and Founder

Most digital transformation projects fail to deliver real results, let alone on time and on budget. But in this session, you’ll learn how to beat these odds with lessons learned from Backbase customers and key success factors to achieve a predictable implementation.

Heidi Custers
Digital Transformation Director

Thijs Delen
Vice President of Customer Success

In this interactive session, our product leaders will show you how Backbase supports business banks at every stage of their customer lifecycle, from opening accounts to upselling loans. With exciting demos and inspiring customer stories, this session is one you won’t want to miss.

Jarno van Hurne
Product Director

Discover the key role that hybrid advisory plays in the platform era and how private banks can capitalize on it. Through real-life customer cases and informative demos, we’ll demonstrate how Backbase gives you the tools you need for every stage of the customer lifecycle.

Niel Maartens
Product Manager

Join this session to explore why financial wellness is gaining momentum in the post-pandemic world. You’ll also find out why Retail Banks must enrich their customer experience with data-led insights to stay ahead of their competition. All this, plus lessons learned from our customers, exciting product demos, and so much more.

Rachael Lord
Product Director

Come join the conversation about how credit unions can achieve the perfect balance of digital and personal, leveraging future-proof technology to elevate the member experience. This interactive session will combine insights from Backbase with real-life stories from credit unions across the United States, so don’t miss out.

Robert Soetens
Product Director

In this insight-packed session, our expert Value Consultants will share practical tips on constructing a roadmap that gives you the fastest time to business value – including building your business case, defining what to build first, and measuring the ROI.

Mayur Vichare
Head of Strategy Consulting

Learn from our technology experts as they address the critical technology and architecture choices that bank CTOs and architects must make to future-proof their operations, including where to build and where to buy, how to leverage the cloud, integrating with fintechs, and developing digital talent.

Greg Fahy
Senior Vice President of Technology

In this collaborative session, our experts will explain how financial institutions can combine the Backbase Engagement Banking Platform and Microsoft Cloud for Financial Services to future-proof their operating model and develop innovative solutions that leverage Microsoft Dynamics, Teams, and more.