Legacy systems are holding banks back, limiting agility and growth. In this keynote, discover how to break free and unlock Growth Mode with unified banking experiences, AI-powered engagement, and hyper-personalized customer journeys. Learn how banks can move from reactive to proactive, driving loyalty, revenue, and long-term success. Growth isn’t optional - it’s the only way forward.

Mutual banks, building societies, and savings institutions are built on trust, local relevance, and long-term relationships. But in a digital-first world, these institutions face unique pressures: modernize without losing identity, compete with scale-driven banks, and serve members holistically with fewer resources. This panel brings together banking leaders to discuss how they are evolving their digital strategies to deliver member-first engagement, improve financial wellness, and create operational leverage, without sacrificing the personal touch. From upgrading legacy tech to orchestrating journeys that reflect each customer’s needs, the conversation will explore what it takes for mutuals to thrive in a platform-driven era.

Integration is the top challenge in banking due to the continuous modernization of tech stacks and core systems. Join this session to discover how banks can overcome these challenges and their siloed systems with a plug-and-play architecture for instant integrations. Learn how you can achieve a unified data layer and create a powerful AI-engine that enables you to deliver personalized customer experiences while boosting employee productivity.

Eurobank Limited's digital transformation began in 2018 with a single ambition: to launch a cutting edge customer experience platform. Step by step, the bank has evolved into one of Cyprus’s leading digital players, with a unified front-to-back platform powering seamless engagement across retail and business channels. Built on a scalable, engagement-led architecture, Eurobank Limited is now positioned to unlock its next phase of growth by streamlining operations, delivering consistent omnichannel experiences, and preparing its tech stack for the AI-driven future of banking.

Convenience alone won’t win the customers of tomorrow. This keynote reveals how banks can break free from one-size-fits-all experiences and orchestrate growth across segments, ranging from retail banking, small business banking, commercial banking, and private banking & wealth management. Discover how AI-powered engagement and a unified banking suite enable seamless onboarding, proactive activation, by segmenting and creating personalized journeys that blend digital convenience with human support. Walk away with practical insights to transform everyday interactions into loyalty, relevance, and sustainable growth in the AI age.

As technology reshapes the wealth management landscape, firms across Europe face a nuanced challenge: how to harness automation and AI to scale and streamline operations—without losing the human relationships at the heart of their value proposition. This panel explores how leading institutions are redefining the client experience for high-net-worth individuals by striking the right balance between high-touch service and digital enablement. From AI-augmented advisory services to flexible onboarding journeys and tailored portfolio insights, the discussion will explore how wealth managers can offer personalized wealth propositions at scale and engage affluent, HNW and UHNW clients with tailored products and experiences.

As banks digitize, they face a rapidly escalating risk landscape across Europe: fraud volumes are surging, cyber‑attacks are escalating, and AI introduces both new opportunities, and new vulnerabilities. This panel brings together leaders from banking, technology, and strategy to examine how institutions can transition from fragmented defenses to proactive, real‑time risk management. We’ll explore how intelligent platforms and partnerships like fraud prevention packages and real‑time analytics can help protect revenue, preserve (or enhance) customer trust, and safeguard reputation. A discussion on how we as an ecosystem, banks and their partners can stay ahead of bad actors while jointly ensuring that customer experiences remain seamless and secure.

How do traditional banks avoid becoming the black cabs of banking when Uber arrives? In this candid session, Stewart Allan shares his personal journey as CIO of Weatherbys Bank of balancing heritage with the need to modernize. He unpacks what it takes to stay ahead of technological change, deliver differentiated services, and lead transformation from the inside out. A must-attend for CIOs, future tech leaders, and digital executives navigating the realities of modernization while staying true to their institution’s core.